Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Last Updated: October 27, 2025
1. Introduction
Your privacy matters to us. Ceety Systems, Inc. ("Ceety Systems," "we," "our," or "us") values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information through our website https://www.ceetysystems.com, our hosted applications, and related services (collectively, the "Services").
By using our Services or contacting us, you agree to this Privacy Policy. If you do not agree, please discontinue using our Services.
2. Who We Are
Ceety Systems provides enterprise-grade technology and compliance-first AI solutions, including platform modernization, CRM automation, and data management systems for clients across healthcare, financial services, real estate, and the public sector.
Our headquarters are located at:
11806 Bruce B. Downs Blvd, Unit #1203, Tampa, FL 33612, USA
and our regional office at:
Block 78 Plot 14B Dan Ogbeide Close, Lekki Phase 1, Lagos, Nigeria.
3. Information We Collect
A. Information You Provide to Us
We collect personal information directly from you when you:
- Register for an account or service
- Request a consultation or project estimate
- Contact us via web forms, email, or chat
- Subscribe to newsletters or updates
- Engage with our AI tools or analytics dashboards
This information may include:
- Name, email address, phone number, and company
- Job title or role
- Business address
- Notes, preferences, or project requirements you provide
B. Information Collected Automatically
When you interact with our website or hosted applications, we may automatically collect technical information such as:
- IP address and device identifiers
- Browser type, operating system, and connection data
- Referring and exit pages
- Date, time, and duration of visits
- Usage analytics and event logs
- Location data (if enabled by your device)
This information helps us improve user experience, site performance, and security.
C. Information from Third Parties
We may receive additional business or contact information from:
- CRM or data integration partners (e.g., Salesforce, GoHighLevel, AWS integrations)
- Clients who authorize data transfers for implementation purposes
- Social or professional platforms, if you connect your account voluntarily
4. How We Use Your Information
We use your data to:
- Deliver, operate, and improve our Services
- Respond to your inquiries and support requests
- Personalize your experience and product recommendations
- Send transactional, administrative, or promotional communications (you can unsubscribe anytime)
- Analyze usage trends for security, performance, and optimization
- Comply with legal, contractual, or audit requirements
5. How We Share Your Information
Within Ceety Systems
We may share data across departments or subsidiaries when necessary to fulfill your requests, deliver services, or perform analytics.
With Trusted Partners and Vendors
We partner with secure, vetted providers for:
- Hosting and infrastructure (AWS, Amplify, ECS, RDS, S3, CloudFront)
- Email delivery (Amazon SES)
- Data processing and CRM integration (GoHighLevel, analytics tools)
- Legal, accounting, or compliance services
Each partner is bound by data protection agreements consistent with GDPR and U.S. data privacy standards.
Legal Compliance and Business Transfers
We may disclose information if required by law or as part of a merger, acquisition, or asset transfer, provided such disclosure complies with applicable data protection laws.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tools to personalize user experience and analyze traffic. Cookies allow us to:
- Remember preferences
- Secure sessions
- Measure engagement and improve design
- Provide analytics and marketing insights
You may disable cookies in your browser settings, but some site features may not function properly.
7. Data Retention and Security
We store personal data only as long as necessary for operational or legal purposes. Security measures include:
- Encryption (in transit and at rest)
- Strict IAM roles and access control on AWS
- Routine audits, vulnerability testing, and monitoring
- Role-based access for authorized personnel only
8. International Data Transfers
We may transfer data between the U.S., Nigeria, and other regions where Ceety Systems operates. All transfers comply with applicable privacy laws, including GDPR Standard Contractual Clauses.
9. Rights of Data Subjects (EU/UK and Others)
If you are in the EU/UK or other regions with specific privacy protections, you have the right to:
- Access, correct, or delete your personal data
- Request data portability
- Restrict or object to certain processing
- Withdraw consent (where applicable)
To exercise these rights, contact us at privacy@ceetysystems.com.
10. Do We Collect Information from Children?
Our Services are not intended for children under 18. We do not knowingly collect or store data from minors. If you believe a minor has provided us data, contact us at info@ceetysystems.com to request deletion.
11. Opt-Out and Communication Preferences
You can unsubscribe from marketing emails anytime using the link in our messages. To modify or delete stored contact details, please contact info@ceetysystems.com.
For SMS or text-based communications, reply STOP to opt out.
12. Changes to this Policy
We may update this Privacy Policy periodically to reflect new regulations, technologies, or services. Updates will be posted on this page with a revised date.
We encourage you to review this policy regularly to stay informed of how we protect your information.
13. Contact Us
Ceety Systems, Inc.
11806 Bruce B. Downs Blvd, Unit #1203
Tampa, FL 33612, United States