When do the ADA Title II web accessibility deadlines apply?

As of September 2026, the Department of Justice rule applies from April 26, 2027 for governments serving 50,000 people or more, and April 26, 2028 for smaller ones and special districts. Check ada.gov for the latest dates; we start with the pages and documents residents use most.

Are you GovRAMP or FedRAMP authorized?

Those authorizations apply to cloud products. We build your systems on authorized cloud services and help govtech companies prepare their own authorization packages.

Do you work with small towns and nonprofits?

Yes, with work sized to your budget and staff: a fixed-scope assessment, a focused first release, and systems your team can run afterward.

How do you keep AI use accountable?

We inventory each use case, assess its risk, keep staff approving decisions that affect residents and log what the AI did, so you can answer questions from your council, board or auditors.

Can you work within our procurement process?

Usually. A fixed-scope assessment often fits smaller purchasing thresholds, and later phases can go through your normal process with clear deliverables and acceptance criteria.

How long does a first release take?

Discovery typically takes 1–2 weeks, and a first working release typically follows within 6–10 weeks, depending on integrations and scope. We confirm the estimate after discovery.

Industries

Public sector software, cloud and AI

From small towns, special districts, schools and grant-funded nonprofits to state and city agencies, we build accessible digital services, secure cloud and governed AI that hold up to audits and public scrutiny.

Public servants walking past civic office buildings

Who we help

Public bodies of every size, and the companies that serve them, from a small town putting its first services online to a state agency modernizing systems residents depend on.

Small towns, counties and special districts such as water, fire and transit
School districts and colleges
Nonprofits and grant-funded programs that report on outcomes and spending
City and state agencies modernizing legacy systems and resident services
Public safety and justice programs that handle criminal justice information
Govtech startups preparing to sell to state and local government

Outcomes

What changes when the work is done well. We agree the measures with you during discovery and report against them.

Websites, apps and documents that meet WCAG 2.1 AA for the ADA Title II web accessibility rule
Residents able to apply, pay and request services online, with staff working from one queue
Grant and program reporting from governed data instead of year-end spreadsheet work
Cloud environments that meet GovRAMP, FedRAMP or CJIS requirements where your policy calls for them
AI use that is inventoried, approved and explainable to your council, board or auditors

What we do

Our five practices applied to the public sector: product, platforms, AI, cloud and data, each built to be accessible, secure and accountable.

What this covers

Accessibility audits and remediation for websites, portals, apps and PDFs
Resident services: online forms, permits, licensing, payments, case management and notifications
Modernization of legacy finance, HR, grants and case systems, one service at a time
AI agents for resident questions, intake and records requests, with staff approving anything before it is sent or decided
Document AI for applications, permits and records processing
Secure cloud foundations and data platforms on AWS, Azure or Google Cloud

Compliance and security

AI use cases inventoried and risk-assessed under the NIST AI Risk Management Framework before deployment
People make eligibility, enforcement and benefits decisions, and every AI-assisted action is logged
Public records retention and disclosure considered in every design

Example use cases

Typical projects, from a small town's first online service to a statewide program.

Accessibility program: a county website and its PDFs audited against WCAG 2.1 AA, the most-used pages fixed first and ongoing testing set up
Online permits: a small town's permit and inspection requests moved from paper to an online portal with payments
Grant reporting: a nonprofit's program, finance and outcome data combined into funder-ready reports
Records requests: document AI and an AI agent locate, redact and assemble records for staff review before release
Cloud migration: an agency workload moved to FedRAMP-authorized cloud regions such as AWS GovCloud or Azure Government, where agency policy requires them
School district identity: single sign-on and phishing-resistant multi-factor authentication across learning and administrative systems
Govtech readiness: controls, documentation and evidence for a startup pursuing GovRAMP authorization

Integrations

We work with the systems public bodies already run, through their supported APIs and data exports.

Permitting and land management: Accela, Cityworks, OpenGov and Tyler Technologies
Finance and ERP: Tyler Technologies, Workday, Oracle, Dynamics 365, NetSuite and Sage Intacct
CRM and case management: Salesforce, Dynamics 365 and ServiceNow
Education: PowerSchool, Infinite Campus, Canvas and Google Workspace for Education
Identity: Microsoft Entra ID, Okta and Login.gov where eligible
GIS and data: Esri ArcGIS, Snowflake, Databricks, Microsoft Fabric, BigQuery and Power BI

Compliance and security

We build to the rules public bodies are held to and document the controls, so you have evidence ready for auditors, oversight bodies and the public.

ADA Title II: the Department of Justice web accessibility rule requires WCAG 2.1 AA, with deadlines of April 2027 or April 2028 depending on your size (as extended in 2026); we also build to Section 508 where it applies
GovRAMP (formerly StateRAMP) and FedRAMP: we build on authorized services and prepare documentation and evidence; authorization decisions rest with each program
Hosting: FedRAMP-authorized cloud regions such as AWS GovCloud or Azure Government, where your policy requires them
Criminal Justice Information Services (CJIS) Security Policy for systems that handle criminal justice information
Family Educational Rights and Privacy Act (FERPA) for student records, and state privacy and records retention laws
AI governance aligned with the NIST AI Risk Management Framework and your state's AI policies
Zero trust access: single sign-on, phishing-resistant multi-factor authentication and least-privilege permissions

How we work

Small, reviewable steps, with security, accessibility and evidence built in from the first sprint rather than added at the end.

Discover: short workshops to map resident journeys, back-office steps and the policies that apply
Blueprint: target design, integration list, controls, an accessibility plan and a release plan
Build: phased releases, each tested with assistive technology, documented and reviewed with your staff
Run: monitoring, maintenance and improvement after go-live, with evidence kept current for audits

Timeline

One model for every engagement. Dates are estimates we confirm after discovery, not promises.

Discover: typically 1–2 weeks
First working release: typically within 6–10 weeks
Larger programs continue in phased releases; a full platform go-live is typically about 90 days
After go-live: ongoing support and improvement, if you want it

Engagement options

Three ways to work with us, each with a clear scope and acceptance criteria that fit public procurement.

Assess: a fixed-scope accessibility, security or architecture assessment, with a prioritized plan you can act on with or without us
Build: a delivery program in phased releases, from a first online service to a multi-department rollout
Run: ongoing support and improvement after go-live, including monitoring, maintenance and updates as systems and rules change

FAQs

Straight answers to the questions public bodies ask us most.

When do the ADA Title II web accessibility deadlines apply?: As of September 2026, the Department of Justice rule applies from April 26, 2027 for governments serving 50,000 people or more, and April 26, 2028 for smaller ones and special districts. Check ada.gov for the latest dates; we start with the pages and documents residents use most.
Are you GovRAMP or FedRAMP authorized?: Those authorizations apply to cloud products. We build your systems on authorized cloud services and help govtech companies prepare their own authorization packages.
Do you work with small towns and nonprofits?: Yes, with work sized to your budget and staff: a fixed-scope assessment, a focused first release, and systems your team can run afterward.
How do you keep AI use accountable?: We inventory each use case, assess its risk, keep staff approving decisions that affect residents and log what the AI did, so you can answer questions from your council, board or auditors.
Can you work within our procurement process?: Usually. A fixed-scope assessment often fits smaller purchasing thresholds, and later phases can go through your normal process with clear deliverables and acceptance criteria.
How long does a first release take?: Discovery typically takes 1–2 weeks, and a first working release typically follows within 6–10 weeks, depending on integrations and scope. We confirm the estimate after discovery.