Ceety Platform
The all-in-one business platform for small business, run for you.
Contacts, booking, reminders, texting, email, automations, reporting, reviews, events and QR codes, with website chat and a mobile app. Businesses in six industries run on it.
Book a free consultationSee pricingWhat’s in it
The core of how you run your business, in one place.
- Booking and remindersBooking pages, reminders, and YES to confirm by text.
- Texting and emailTwo-way texting and email, with consent on record.
- Reporting and analyticsEvery lead by channel, from first touch to attended.
- AutomationsFollow-up rules with a log that explains every step.
- AI assistantAnswers and drafts from your records. A person approves.
- ReviewsReview requests by text or email, reviews in one place.
- EventsEvent pages, QR check-in, follow-up and sponsor reports.
- Mobile appToday’s appointments and new leads on your phone.
- Moving from GoHighLevelYour contacts, conversations and history, moved for you.
- Contacts and pipelineOne record per person or business, pipelines, tasks and an Intake queue.
- Website chatAnswers, captures leads and books meetings: Acquire360 Engage by Ceety.
- Ceety QRBranded QR codes that track every scan, made for you.
Also in the platform
- Every form, booking or chat leaves one read-only record of exactly what the person sent.
- One settings page decides where each website form goes, and who owns it.
- Fields and wording for your industry: clinic, insurance and financial, professional services, nonprofit, business funding and real estate.
- Each contact’s documents in private, encrypted, versioned storage, with an access trail.
- Payment links and checkout hand-offs, for example a paid voucher that confirms an appointment.
- Optional project workspaces, with a separate login for outside partners.
The customer journey
From first visit to loyal customer.
- 01
First visit
Someone finds your website, fast and easy to use on any phone.
- 02
Website chat
The chat answers questions and can book a meeting from your calendar.
Consent recorded
- 03
Lead captured
The lead lands in Intake with a “call this person” task for your team.
A person follows up
- 04
Booked
They pick a time that works, with your hours and notice rules applied.
- 05
Reminder
Email and text reminders go out at the times you choose.
Opt-out honored
- 06
Reply YES
They confirm by text. A NO creates a call task; it never cancels by itself.
A person in charge
- 07
Attended
Booked, confirmed and attended, all tracked by channel.
- 08
Review request
A review request by text or email, with opt-outs honored.
Done for you, approved by you
We set it up and run it.
We learn how your business works, write a blueprint you approve, then build, connect and run the platform for you, with a person in charge of every automated action. You approve what changes.
Unlimited users
Unlimited staff users, because shared passwords aren’t compliant.
Every person gets their own login, with one of six roles, so the audit trail means something. On every plan.
Ceety QR
Dynamic QR codes with scan tracking, made for you.
Branded QR codes that track every scan. Change where a code points without reprinting. Included on every plan: an extra most businesses pay for separately.
- Dynamic codes: we change where a code points and the printed code stays the same, so a flyer, sign or card never needs reprinting.
- Branded designs in your colors, frame, shapes and logo, as PNG or PDF for print. Also vCard codes that share a contact card.
- Scan analytics: scans over time, by city and country, and by phone operating system.
- Safe links: each code goes through our short link, which checks the destination before redirecting.
- Made and managed for you, organized in folders with an asset library for your business.
Illustrative chart with made-up data: weekly scans of one QR code rising from 40 to 95 over eight weeks. Illustrative data, not a client result.
Ceety Ops
The platform in your pocket.
See today’s appointments and new leads on your phone, with push alerts for a new lead, a booking or a “call this person” task. For iPhone and Android, on every plan.
More about the mobile app
Reporting
Every month you’ll know what’s working.
Live dashboards and the Leads report on every plan. From Growth, a monthly results review with what we suggest next.
Reporting and analyticsIllustrative chart with made-up data: 130 leads, 62 booked, 51 confirmed and 44 attended. Illustrative data, not a client result.
Compliant by design
The evidence, built in and live.
Privacy and consent
Consent is recorded with the exact words the person agreed to, where and when. Service and marketing consent are separate, and no box is ever pre-ticked.
Opt-outs are honored everywhere at once: STOP and the carriers’ standard opt-out words, unsubscribe links on every email, and a suppression list checked before every send.
Each client has a kill switch that stops all outgoing messages instantly.
Security and separation
Each client’s data is kept separate, and automated checks run on every change to prove it. One login belongs to one business.
Each client gets its own sending domain and its own private, encrypted file storage.
Secrets are held in an encrypted vault, never in code.
Safe AI
A person approves every action the AI proposes. The AI never sends a message, approves a payment or changes a rule by itself.
The assistant spots prompt-injection attempts and flags requests for legal, tax, medical or insurance advice.
AI can be switched off per client, and there is a global kill switch. Every guardrail event is logged.
Plans
From $199 a month.
Custom-built for your business, starting from a plan. Every plan starts with a free consultation and a discovery we write up as your blueprint. Unlimited staff users on every plan.
Essentials
$199/month + $499 onboarding
A website that brings customers in, with website chat, booking and email reminders.
Growth
$399/month + $999 onboarding
Adds texting, text reminders with YES/NO confirm, reviews and a monthly results review.
Pro
$799/month + $1,500 onboarding
Adds Ceety SEO, up to 3 offices and a quarterly strategy session.
Custom
Quote
For larger teams, custom apps, enterprises and the public sector. Quoted after a paid assessment.
Prices in USD. 12-month minimum term; annual billing gets 2 months free.
Questions
Frequently asked.
- Do I own the Ceety Platform?
- The Ceety Platform is a subscription. Your data is always yours: export it any time, and we can run a dedicated deployment for you.
- How many people can use it?
- Unlimited staff users on every plan, because shared passwords aren’t compliant. Every person gets their own login, so the audit trail means something. Outside partners use partner access.
- What does it connect to?
- Google Workspace (Calendar and Gmail), Zoom, Stripe for payment links and checkout, Facebook lead ads, Twilio for texting, and your own email domain.
- Does it take card payments?
- It sends payment links and hands off to checkout through Stripe. It isn’t a payment processor or a point-of-sale system.
- How long does set-up take?
- Your platform is provisioned from a tested template, typically in days rather than months, after the discovery and a blueprint you approve.
- Whose web address is it on?
- Your own: your domain, or yourname.ceetyplatform.com, branded for your business.
See it at work: selected work.
Tell us about your business.
Book a free consultation: a conversation about what you have and what you want. We’ll tell you honestly what you don’t need. Free, with no obligation.