We build and run the technology. You run your business.
Your website, the platform for your customers and bookings, and your growth in search: built, run and kept compliant by our team. You approve every step, and you never build a thing.
500+ implementations · 15+ years · businesses in six industries run on the Ceety Platform
For your approval
We do the work · you say yes
Illustrative
New homepage wordingWebsiteApproved
Reminder a day before, reply YES to confirmBookingApproved
Page title change for “family dentist near me”Ceety SEOAwaiting you
Follow-up email after the open houseEventsAwaiting you
Illustrative: nothing goes live until you approve it.
What we do
We build it all. You approve it.
You don’t build anything, not even the website. We design, build, set up, connect, maintain and improve it. You approve the plan, the design, the wording and every change.
Build
Websites and custom apps
Fast, accessible and ready for search, with consent and privacy built in. Own the code, or let us host and look after it on a plan.
Pages that pass automated accessibility checks, in plain language
SEO foundations: titles, sitemap, structured data, share images
Forms that feed your platform, protected by Cloudflare Turnstile
Online stores, donations, funnels and landing pages
Six client sites and a national public-sector registry
Under all three:compliant by design and safe AI. Consent is recorded, opt-outs are honored everywhere, and a person approves every action the AI proposes.
How it works
Done for you, approved by you.
Every client starts the same way, and nothing is built until you approve the blueprint.
01
Free consultation
A conversation about your business, what you have and what you want. We tell you honestly what you don’t need. Free, with no obligation.
02
Discovery and blueprint
We learn how your business works, the rules it lives under, its customers and its data, and write a blueprint of exactly what we’ll build.
03
You approve
Nothing is built until you approve the blueprint.
04
We build
We design, build, set up and connect everything. You approve each step.
05
We run
We host, maintain, secure and improve it, with a person in charge of every automated action.
06
We report
Live dashboards and the Leads report on every plan. From Growth, a monthly results review with what we suggest next.
The customer journey
From first visit to loyal customer.
What your customers experience, and where compliance happens along the way.
Eight steps: first visit, website chat, lead captured, booked, reminder, reply YES, attended and review request. Consent is recorded in the chat, opt-outs are honored at reminders, and a person follows up and stays in charge.
01
First visit
Someone finds your website, fast and easy to use on any phone.
02
Website chat
The chat answers questions and can book a meeting from your calendar.
Consent recorded
03
Lead captured
The lead lands in Intake with a “call this person” task for your team.
A person follows up
04
Booked
They pick a time that works, with your hours and notice rules applied.
05
Reminder
Email and text reminders go out at the times you choose.
Opt-out honored
06
Reply YES
They confirm by text. A NO creates a call task; it never cancels by itself.
A person in charge
07
Attended
Booked, confirmed and attended, all tracked by channel.
08
Review request
A review request by text or email, with opt-outs honored.
Run by the numbers
Every month you’ll know what’s working.
Which channels bring leads, who booked and showed up, what was lost and why. See it on a dashboard, on your phone, in a report we send, or ask the AI assistant a plain question.
yourbusiness.ceetyplatform.comIllustrative
Leads report. Illustrative: a demo workspace with made-up data.
Today
Tue · 4 appointments
New lead · website chat
Asked for a call back about pricing
Call this person · due in 15 min
9:00New patient consultA. RiveraConfirmed
10:30Follow-up visitJ. OkaforConfirmed
1:15Policy reviewM. ChenAwaiting YES
3:00Discovery callS. PatelConfirmed
TodayContactsTasksAccount
IllustrativeCeety Ops, the Today screen, made-up data
Every plan
Live dashboards and the Leads report.
Growth
A monthly results review: a short summary of the month with what we recommend changing, and you approve what to do.
Pro
The monthly review, plus a search report twice a month and a quarterly strategy session.
Compliant by design
Built in from the start, not added later.
Consent, privacy, security and human oversight of AI are part of everything we build and run, with controls your auditor can check. You get the benefit without having to become an expert in it.
Consent is recorded with the exact words the person agreed to, where and when. Service and marketing consent are separate, and no box is ever pre-ticked.
Opt-outs are honored everywhere at once: STOP and the carriers’ standard opt-out words, unsubscribe links on every email, and a suppression list checked before every send.
Each client’s data is kept separate, and automated checks run on every change to prove it. One login belongs to one business.
A person approves every action the AI proposes. The AI never sends a message, approves a payment or changes a rule by itself.
Custom-built for your business, starting from a plan. Every plan starts with a free consultation and a discovery we write up as your blueprint. Unlimited staff users on every plan.