AI assistant
Safe AI for small business: it drafts, a person approves.
An AI assistant that answers questions about your own records and drafts tasks, appointments and replies. It never acts on its own.
Illustrative

The problem
AI is useful. AI acting alone is a risk.
- The answers you need are in your records, but nobody has time to search them.
- An AI that sends messages or changes things on its own puts your customers and your compliance at risk.
- You need to know what the AI did, and what it was stopped from doing.
Done for you, approved by you
How it works
- 01
Ask
In plain English, for example “who booked this week but hasn’t confirmed?”.
- 02
Draft
The assistant drafts a task, an appointment or a reply from your own records.
- 03
Approve
A person approves every action. Approving a draft only opens it for a person to send.
- 04
Log
Every guardrail event is logged.
Compliant by design
Built in, not added later.
- The AI never sends a message, approves a payment or changes a rule by itself.
- It spots prompt-injection attempts and flags requests for legal, tax, medical or insurance advice.
- AI can be switched off for your business, and there is a global kill switch.
Plans
What’s included on which plan.
| Included | Essentials$199/month | Growth$399/month | Pro$799/month | CustomQuote |
|---|---|---|---|---|
| AI assistant: answers about your records and drafts; a person approves every action | Add-on | Included | Included | Included |
Every plan starts with a free consultation, and staff users are unlimited on every plan. See every plan and price
Questions
Frequently asked.
- Can the AI send a message by itself?
- No. A person approves every action, and approving a draft only opens it for a person to send.
- What does it read?
- Your own business’s records in the Ceety Platform, which are kept separate from every other client’s.
- What if someone asks it for medical or legal advice?
- It flags requests for legal, tax, medical or insurance advice, and a person handles them.
- Can we turn it off?
- Yes. AI can be switched off for your business at any time.
- Which plans include it?
- Growth, Pro and Custom. On Essentials, the AI assistant is an add-on.
Tell us about your business.
Book a free consultation: a conversation about what you have and what you want. We’ll tell you honestly what you don’t need. Free, with no obligation.